Privacy Policy

Information We Collect and How We Collect It

We collect information from you in several ways when you interact with our website and services. Understanding what we collect helps you make informed decisions about sharing your information:

Information You Provide Directly

When you fill out contact forms, request information, use our calculator, or communicate with us, you may provide personal information including:

• Name and contact information (email address, phone number, mailing address)
• Property search preferences and criteria (city, zip code, loan type interest)
• Calculator inputs and financial information (home price, loan amounts, interest rates) - note that calculator data is processed locally and not stored
• Any other information you choose to provide in messages or communications

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and location information
• Browser type and version
• Device information (operating system, device type)
• Pages visited and time spent on pages
• Referring website addresses
• Click patterns and navigation paths

This information is collected through cookies, web beacons, and similar tracking technologies to help us understand how visitors use our site and improve user experience.

How We Use Your Information

We use the information we collect for various purposes to provide and improve our services:

Service Delivery and Communication

• Respond to your inquiries and provide customer service related to assumable mortgages
• Send you information about assumable mortgage opportunities, properties, and services
• Connect you with real estate services and assist with home searches
• Process and respond to contact form submissions and requests
• Communicate about real estate transactions, market updates, and relevant information

Website Improvement and Analytics

• Analyze website usage patterns and user behavior to improve functionality
• Optimize website performance and user experience
• Personalize content and recommendations based on your interests
• Conduct research and analysis to better understand assumable mortgage market trends

Legal and Business Operations

• Comply with legal obligations and regulatory requirements
• Protect our rights, property, and safety, as well as that of our users
• Prevent fraud and ensure security
• Enforce our terms of service and other agreements

Information Sharing and Disclosure

We respect your privacy and are committed to protecting your personal information. Here's how we handle information sharing:

We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your trust is important to us, and we maintain strict confidentiality of your information.

Service Providers and Business Partners

We may share your information with trusted service providers who assist us in operating our website, conducting our business, or serving our users. These may include:

• Real estate technology platforms and MLS services
• Website hosting and analytics providers (e.g., Vercel Analytics)
• Customer relationship management (CRM) systems
• Email service providers for communications

All service providers are required to maintain confidentiality and are prohibited from using your information for any purpose other than providing services to us.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with legal processes.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.

Data Security and Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Security Measures We Use

• SSL/TLS encryption for data transmission
• Secure hosting infrastructure with industry-standard protections
• Regular security assessments and updates
• Access controls limiting who can access personal information
• Secure data storage with backup and recovery procedures

Your Rights and Choices

You have certain rights regarding your personal information, depending on your location and applicable laws:

Access and Correction

You may request access to the personal information we hold about you and request corrections if the information is inaccurate or incomplete.

Opt-Out and Unsubscribe

You can opt out of receiving marketing communications from us by following unsubscribe instructions in our emails or by contacting us directly. Note that you may still receive transactional communications related to services you've requested.

Cookie Preferences

Most web browsers allow you to control cookies through browser settings. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly if cookies are disabled.

Third-Party Links and Services

Our website may contain links to third-party websites, including RealScout search platforms, partner platforms like Assumable.io and Roam, and other real estate services. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

When you use RealScout widgets or other third-party services integrated into our site, their respective privacy policies apply to information collected through those services.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: DrJanDuffy@bhhsnv.com

Phone: (702) 500-1971

Agent: Dr. Jan Duffy
License: S.0197614
Brokerage: Berkshire Hathaway HomeServices Nevada Properties